AI in Pharmacy, Are You Ready?

The UAE was ranked first globally in 23 indicators in vital sectors. It was ranked amongst the best 5 countries in 59 indicators, and one of the best 10 in 106 indicators.

Share this article:

With such an encouraging environment, Fakeeh University Hospital’s Pharmacy Department has been at the forefront with regards to transforming patient experience. We have introduced various unique services that aids in improving the overall quality of our healthcare service, patient experience and happiness.

Digitization of services

The e-pharmacy market is anticipated to register growth with an impressive Compound Annual Growth Rate in the forecast period, 2023-2027. The reason behind the anticipated growth being the online shopping behaviour of consumers which further aided the growth of the UAE’s e-pharmacy market. As of March 2021, there were around 3.27 million internet subscriptions in the UAE. 93% of the population are daily users of internet-based services that aids the market growth.

With the launch of ‘’FUH Online’’, the digital twin of Fakeeh university hospital, our patients can access all the health packages and products with the comfort of their home.

Utilizing AI, Fakeeh University Hospital is the first and only hospital in the UAE using an AI-enabled pharmacy delivery platform that manages the delivery operations and reacts to the dynamic situations in real-time. To enable smooth facilitation of our robotic pharmacy, we consider real-world factors and various other variables to plan the most optimized entire route from end to end. In addition, FUH’s pharmacy is in collaboration with the Dubai Future foundation for the launch of Dubai Program to enable Drone Transportation. This will explore and enable to use of drones in several sectors including health. In line with the objective of the program, we at FUH hope and aim to improve the lives of people and position Dubai as one of the smartest cities in the world.

Medication Adherence Programs

The World Health Organization states that: “Adherence to long-term therapy for chronic illnesses in developed countries averages 50%. In developing countries, the rates are even lower. Various other studies approximate costs related hospital admissions due to lack of proper medication adherence is $100 billion per year.”

In today’s fast paced life, we understand that consumers often forget to prioritize their health. Our goal is to offer patients the highest standard of care, and we are determined to continuously advance, and prioritize patient experiences. Your health is our priority, and we tailor and enhance our services to ensure all your requirements are met successfully.

To counter this lack of proper adherence to prescribed medication, Fakeeh University Hospital has introduced a unique service – the ”RxBox”. This is a tailored medication box to fulfil your complex, daily medications doses and meet your health needs. Our state-of-the-art automated technology personalises and repackages your medication for you, making it convenient for you. Your medications are collected, verified, and repackaged in individual pouches, using robots.

The positive feedback and repetitive refills by our patients are a great encouragement to further explore the true potential in Software development and AI Technology that can review patients’ medication compliance and ensure clinical outcomes.

Fakeeh University Hospital pharmacy is a proud adopter of automation technology, relocating resources toward strategic clinical outcomes. With a level 4 highly autonomous framework, the pharmacy has near complete data visibility offering workflow optimization and real time insights.
Our Pharmacists are routinely involved in direct patient care, population health initiatives and clinical programs, while Technicians maintain automation and use optimized applications.